Customer service support
Auckland, Auckland
Posted more than 30 days ago
- Company:
- Advanced Computers Ltd
- Company Description:
- Advanced Computers Ltd is a leading provider of IT solutions and services in New Zealand. With a commitment to excellence and innovation, we strive to deliver top-notch support to our valued clients.
- Contract Type:
- Part Time
- Experience Required:
- 1 year
- Education Level:
- Certificate
- Number of vacancies:
- 1
Job Description
Promptly answering incoming calls, live chats and emails
Collecting and processing mail
Sending electronic quotations, invoices and statements on request
Organising deliveries/pick ups/onsite service for customers
Handling any customer complaints and escalating them to higher management if needed
Collecting, recording and banking customer payments
Daily account reconciliation
Maintaining a tidy office and showroom
Assisting with monthly stocktakes on request
Skills and experience required: At least 2-3 years of administrative experience
Clear, friendly communication and interpersonal skills
A high level of customer focus
Excellent organisational and prioritisation skills
Confident computer literacy, including intermediate proficiency with MS Office
The motivation to learn new skills quickly
PLEASE NOTE: You will need EXCELLENT English communication skills, both WRITTEN and VERBAL, as you will be the face of our business. We screen very strictly for this so please only apply if you meet this requirement!
This position may require working on Sat (10am - 4pm).
- Salary:
- $27.00 Hourly
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