Data Processing - Team Lead
Auckland, Auckland
Posted 28 days ago
- Company:
- PST.AG
- Company Description:
- PST.AG is a Germany-based company that specializes in providing custom-built worldwide data and software for Global Business Solution. In order to support a wide range of business companies, PST.AG provides data encompassing compliance with various authorities to financial and custom regulations. These data and software solutions follow international standards and are compatible with software and worldwide data. Hence, we specialize in providing custom-built third party software products like SAP and Oracle.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
• Communicate tasks assigned by the company’s Regulation Managers (RM) to the Data Entry Specialists (DES).
• Organize the working schedules of the DES.
• Liaise with all workflow participants and act as the point of contact to progress actions.
• Provide and maintain documentation.
• Proactively implement, optimize and automate workflows.
• Proactively create new processes and workflows to improve the function of the team.
• Write requirements for other teams.
• Conduct individual coaching and group training sessions.
• Perform quality checks.
• Manage your team and set up KPI's.
• Provide reports on the progress of list processing and results of individual DES.
• Train new DES team members on the workflows.
Not limited to:
• Manage the DES team
• Coordinate tasks and work schedules
• Perform quality checks
• Provide Reports
To be successful, candidate must have the following:
• Candidate must be coming from Data Entry, Data Conversion or Data Processing space.
• Must have a strong People Management skills.
• Proactive
• Experience managing Remote team in different Time zone - Organizing team members in different time zones
• Previous working experience in Remote set up.
• Process Oriented -setting up and managing workflows.
• Good understanding of Large Language Models (LLM) and how to use LLM to improve current processes
Qualifications:
• Bachelor’s or Master’s degree in project management any related field
• 3+ years of experience as project coordinator/manager, preferably both with Data Entry Specialist (DES) and non-Data Entry Specialist (DES) teams.
• Experience in working with multiple stakeholders
• Experience in conducting sessions of coaching, mentoring, training in a remote form
• Ability to remotely lead and organize a team for maximum efficiency
• Strong attention to detail
Nice-to-haves:
• Experience in implementing changes and testing the results
• Knowledge of additional languages